Infrastructure planning for servers and network
Procurement list and vendor guidance
Installation recommendations for hardware and the SENET system
Diskless server and network configuration
End-to-end Installation
Give your visitors a seamless and rewarding gaming journey
Continuous monitoring of internet, LAN, and diskless servers
Regular firmware, driver, and OS updates
Proactive issue detection and hotfix deployment
Ensuring software and systems are always current and secure
Monitoring and maintenance
We make sure your gaming center infrastructure stays healthy and up to date, without interruptions.
Hardware diagnosis, repair, and replacement
Troubleshooting routers, switches, and access points
Software installation, updates, and compatibility fixes
Game and content management with automatic updates
Full-scope support
Complete coverage across all systems: hardware, software, and network under one service.
Multilingual support available around the clock
SLA backed response times with critical issues handled within 30 minutes
Onsite visits with spare parts when required
Staff training and technical workshops for smooth operations
Assistance and training
Expert help is always available with training for your team to work even smarter.
Continuous rollout of new SENET features
Regular improvements driven by client feedback
Security enhancements with firewalls and IDS
Quality assurance and proactive incident response
Updates and Collaboration
Our work does not stop after setup — we evolve together with your business.
Cloud platform with an admin dashboard and player interface for full gaming-center control. Unified system to manage consoles, simulators, projectors, and any HDMI device. Diskless and hybrid boot system that keeps all PCs fast, clean, and always updated. Player app for quick login, top-ups, reservations, and basic account management. Monitoring, updates, and remote troubleshooting handled by SENET engineers. Built-in connections with major payment gateways for secure transactions. Manage PCs, consoles, and player sessions in one system. Run campus esports programs and manage lab access with centralized control. Enable controlled access for K–12 students to esports setups and computer labs. Explore the mission and vision defining the company and the spaces we empower. Review security standards, uptime practices, and policies that keep your infrastructure stable and protected. Access guides and documentation to get the most out of SENET.
Our team ensures your gaming center runs fast, stable, up to date, and performs at its best 24/7.
Daily Managed Service
Perfect for:
Spaces already running SENET Boot diskless system
Gaming centers without in-house technical staff
Locations needing proactive monitoring and maintenance
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Turn-key Support for Gaming Spaces
End-to-end installation
From hardware evaluation and procurement advice to full location setup
24/7 infrastructure monitoring
Proactive supervision of stability of every part of the esports center ecosystem
Full-scope support
Covering software, hardware, and network management
Proactive, multilingual support
Real-time assistance and staff training in 13+ languages
Ongoing updates & collaboration
Continuous improvements, new features, and client-driven feedback
Your Esports Center Setup in 5 Simple Steps
Step 1
Gaming space description
Provide details about your gaming center such as the number of PCs, location, hardware specifications, and the list of required games with licenses.
Step 2
Engineering and hardware planning
Within 1–2 working days we prepare a tailored plan for network and server setup.
Step 3
Hardware procurement
We provide guidance on specifications and vendors while you handle the purchase of the required equipment.
Step 4
Installation scheduling
Once hardware is delivered we coordinate with you to agree on the most convenient installation date.
Step 5
Installation and setup
In just 3 days our team completes the full setup including network configuration, SENET Boot server installation, and system testing. If unexpected delays occur we will discuss extended time in advance.
What This Means for Your Gaming Center
Seamless daily operations without downtime
Lower operational costs and optimized IT resources
Continuous updates ensure the latest games and features
Guaranteed SLA response for critical issues
Smarter, more efficient staff management
FAQs
Does your team manage all technical issues remotely?
We manage 100% of daily operations remotely: monitoring, troubleshooting, updates, and system optimization. No onsite technician is required. If we detect an issue, we step in immediately and guide your staff through any quick actions needed on the ground.
What problems does Daily Managed Service actually prevent?
Our team prevents the most common sources of downtime: game crashes, outdated drivers, system overloads, license conflicts, misconfigured PCs, network bottlenecks, and console issues. We monitor everything in real time, resolving issues before they impact gamers or students.
Will you notify us automatically when something goes wrong?
Yes. If we detect any performance drops, hardware issues, or misconfigurations, our team contacts your staff right away and starts the resolution process. Your esports center doesn’t need to monitor anything, we keep you updated and handle the technical side fully.
What happens if an issue affects our gaming space during peak hours?
Our team responds immediately. Whether it's peak hours, a tournament, or an after-school session, we prioritize urgent incidents and stabilize your systems in real time. Your staff doesn’t need to troubleshoot, we guide them instantly and resolve the issue remotely to keep sessions running smoothly and prevent revenue or lesson interruptions.